phil_m

Do you have a 1/4” cable plugged into the Shuriken with the volume turned up and the battery charged?

CC71 (added in 3.10 update)

Isn’t the Bass POD like 20 years old?

The issue is that you can't have a momentary function when you have a long press function. And the long press function is kind of critical to the overall functionality of the pedal.

This is what the Instant Commands (the lightning bolt icons) are for. Just set the MIDI PCs you want to be sent, and they will be sent when you load the preset. You can also set the PC value of each of these commands per snapshot, so you can send different PCs per snapshot if you want.

Yes, because no piece of analog gear has ever failed... Did you do the factory reset and restore from backup after doing the update?

What are you having problems with exactly? If you have POD Go Edit installed on your computer, it will guide you through update process. There really isn’t anything else you need to download other than that.

If you’re having problems updating with POD Go Edit, shut down the program and try using Line 6 Updater instead. If you’re still having problems, try different USB ports and/or cables.

How much is any company going to care about a product that was discontinued more than 15 years ago?

Yes - exactly the same.

If you have the volume block before the delay and reverb, the repeats should continue with the pedal down. Perhaps you mistakenly assigned some parameters to the expression pedal?

Likely caused by phantom power coming from the mixer. Phantom power won’t damage the Helix, but it will make it sound bad.

Line 6 Monkey isn’t compatible with MacOS starting with Catalina and beyond. It’s a 32-bit application, and Apple dropped 32-bit support with Catalina.

I believe a fair number, if not most users, are mounting these pedals (the Stomp and Stomp XL) on pedalboards and are powering them with various power supply bricks. I use the Cioks DC7 to power mine, and it works great. I suppose if I were using a wall wart type supply and needed a replacement, I’d look for something that meets the specs that less money. There are a bunch of third party power supplies available on Amazon and other places. You just have to make sure they’re the correct voltage, polarity and are using the proper plug size. The older Line 6 power supplies you mentioned are actually 9V AC, so you’re correct, they won’t work with the XL.

The factory reset is a separate process from the update. You should be doing a factory reset after updating if you haven’t. But what you’re describing isn’t the expected behavior. The tuner should still work normally even if you have the Stomp connected as an interface.