Beacher

Helix returned within 30 day trial period .... although nice .... just couldn't justify the cost.

Assuming you are referring to the original post about sunlight? ... I had to make a hood to go over the front half of it to provide shade. Impossible to see anything in direct sunlight, whereas my POD HD500 is no problem to see in sunlight ??? They missed the boat in the design department about using this controller outside in the sunlight.

Hey Psark ... I live very rural on a gulf island, west coast Canada. Taking it to a service centre in Vancouver is not realistically possible (too far, too expensive, three ferries etc.) and sending it by courier both ways is expensive but it would be the only way I would consider, coupling it to the cost of the service would be very expensive. I would try anything first that I can do myself. Neck relief and action is fine. All Piezo's work. If I could just turn those adjustment screws and move the saddles I'd be happy. I did intonate string 2. String 1's saddle is definitely too far back. I am hoping some penetrating oil might free that adjustment screw, but like I said, I think it is fused to the saddle? Another question ... are the Line 6 Li-Ion batteries available now? Yamaha Canada said ~8-12 weeks from time of order?

Recently received a used 2014 JTV69. Noticing the intonation is off on strings 1-2-3. New Elixer 10's. On saddle 1 & 3 I absolutely cannot turn the position adjustment spring loaded screw. It is as if they have fused to the saddle? (they may have never been adjusted in the past?). Don't know what to do? Any suggestions? Is it possible to buy just the new saddles (and screws) for this guitar without having to replace the entire bridge assembly? Not entirely sure how to remove the piezo saddle without damaging it? Not sure how long that wire is?

Hey Psark, As per your list of contacts in Canada (post on 4/26/23) for Line 6 parts I wanted to update you on a few things. 1) Still trying to hear from Yamaha Canada. 2) Backline Musician Services ... have terminated their service component and can no longer get any Line 6 parts. 3) Briere Production Group ... the email provided is dead (bounced) and a call to them said they have no idea what Line 6 is .... thinking the number was changed to another business. 4) Em-Tech ... phone number out of service. 5) Long & McQuade still in business and trying to contact Yamaha about parts. I am looking for a second Variax battery and possible an XPS-AB if they are still available. Are batteries now available? Since the Line 6 Store will not ship to Canada what are my other options?? I see some Variax batteries on Amazon (from China) that will ship to Canada but they are not Line 6. I know you don't like non Line 6 products but ... if I can't get a line 6 product, I have no other option?

Hey Waymda, Thank you for your reply. Much appreciated. As I dug deeper into the research on this matter I too found out that the Helix does not auto map the matching DT parameters to the amp models (as the POD HD does) which I was expecting from the Helix ... especially given the cost of this beast. But I do understand the reality of the DT "legacy component" and that Line 6/Yamaha aren't going to put much accommodation into that equation. Call me old school but the DT and POD integration is such a marvel (and truly unique) design concept. I am getting "what I need" from that rig and I just bought a JTV69 (for the fun of it). The old adage of "if it ain't broke don't fix it" may apply in my case? I do like the onboard editing and preset generation of the Helix. So far above the old POD's and yes ... the amp models are definitely up a notch along with some added effects (love the Minotaur for example) and the additional parameter settings within the new EFX ... but in my case, hard to justify the cost. The Helix alone eclipses the cost of my 2 DT25/Cab rigs !!! I am going to experiment a bit more with it to see if I can find a reason to keep the Helix? Evolving technology is an addictive beast. Our little band is still guitar amp based with a small PA. Can't go the tech route you have in place (in-ears, Helix direct to PA, etc. etc) but I totally understand the concept. Since I have two DT25's I am going to do a live A-B test comparison with the Helix-DT and POD-DT with similar (or relative same) amp models to see if I really need to sell my car and buy the Helix ... lol. I'll match the DT output configurations with the Helix per preset used in the tests (found out how to do it). I will also try the Amp/Cab models as well as just Amp and Pre-amp in the Helix for comparison. I have read that many do prefer the Amp/Cab models to the DT vs the technically appropriate Pre-Amp models which is what I use in the POD. I have 30 days to keep or return the Helix. We'll see what happens. I may post an aftermath reply to this thread when all the smoke clears. Thanks again.

I have a Helix Floor with updated firmware to 3.60.0 - e171dae. I also have a Pair of DT25’s Head and Cab both amps are firmware 2.0 and connected together with L6 Link. I currently run them with a POD HD500. Everything behaves as expected. I L6 Linked out of the Helix to the first DT25 in the chain and then scrolled through a bunch of amps (both with and without cabs plus the pre-amp models). Unlike my POD 500 HD, the Helix does NOT change any of the settings to the right of the Channel Volumes (Topology, Class, and Tube Bias). Also, when I bypass the Amp Model in the Helix, the DT25 does not switch to Channel B. (as it does with the POD). What am I missing here? My understanding (which might be incorrect) is that the Helix should control the relevant DT25’s parameters when changing amp models as does the POD HD?

What did you reset? DT25 and/or Helix? I am having the same problem, Helix - L6 Link - DT25 not changing anything to the right of the Channel Volume as you change Helix amps nor does it switch to Channel B when you bypass the Helix amplifier block.

I just found the Line 6 page about this unit ... sorry ... I guess I just answered most of my own questions except for the POD one?

I believe it is called an XPS-AB (hard to tell the last letter) and it required the line 6 power supply. What I am essentially inquiring about is a way to run a Variax without the battery?

Can anyone tell me what this power supply is called (see pix) and whether it is available any more? Curious. Also ... when the Variax is plugged in to a POD HD500 does the battery get charged? Or can the guitar still run (electronics that is) if the battery is dead or very low?

Thanks Psark ... appreciate the information

That link doesn't open for me .... I get "page not found 404 error". Would you mind replying with a pix of it? .... thanks.

Hi Silverhead (I am in BC). Understood about the lack of PM on this forum. I am chasing down some JTV-69s. Just want to make sure I don't make any mistakes especially if they are getting shipped in from the US, like brokerage cross border fees, duty, etc. As far as that interface you mentioned I have included 2 pix ... from two different guitars I am chasing. One pnly has one interface and the other has an additional power supply. Wondering if these are appropriate? Lastly do you know of any pitfalls buying from the US?